COVID-19

Summer 2021 – free cancellation up to 48 hours before arrival. You can book direct here

Winter 2022 – we will discuss with you directly at time of booking.

Chalet Cannelle is a spacious chalet for few guests. The space here provides an opportunity for you to enjoy a serviced holiday – with dining and house keeping, without the likelihood of encountering large numbers of people.

There are 3 of us working here, ensuring that all our measures are completed. You will also have the option for your room not to be serviced during your stay if that is preferred.

Your safety at Chalet Cannelle is very important to us and we will undertake a number of precautions during your stay to protect you, other guests and us. Below, you will find the precautions that we are taking during this time:

Before your arrival we will ask if you or any of the party have any symptoms. Unfortunately if you have symptoms, you will not be able to stay at Chalet Cannelle.

Respecting the social distancing guidelines of 1m.

No hand shaking, hugging or ‘bissous” on arrival or departure but you will be greeted with a warm welcome!

Hand sanitiser is available for guest use and we will ask you to use it when entering the chalet.

The communal bathroom will be closed to guests – we ask that you use the ensuite facilities in your bedroom.

Our cleaning practice has always been very thorough and includes :

• All linen washed at 60 degrees and ironed at 180 degrees.
• Cleaning with disinfectant of the bathroom and all hard surfaces within the bedroom.
• Cleaning cloths are not shared between bedrooms.
• Hand soap is provided
• All rooms aired for minimum of 3 hours

The communal areas will be cleaned twice a day with disinfectant. The tea and coffee facilities will be available in the lounge and we provide disinfectant for you to use before and after it’s use.

Any objects that must be used by all clients eg keys, door handles, light switches will be cleaned with disinfectant.

For non sole-occupancy bookings, meals are served in the dining room without self-service. Breakfast times will be staggered and you may be given a set time.

The kitchen will be strictly closed to guests. There is a fridge and microwave for guests to use on the mezzanine.

Respect social distancing measures & wear a mask when close to us and other guests.

Use the hand sanitiser provided in the hallway as you enter the chalet.

Regularly wash your hands.

Notify us immediately if showing any symptoms of the Coronavirus and remain isolated in your room until further instructions.